Shipping Policy

📦 Shipping Policy

Shipping costs are calculated at checkout based on your delivery address, parcel size, and weight. We aim to package multiple items together when possible to help reduce your shipping fees.

📍 Delivery Regions

We currently ship within Canada and to the United States using Canada Post services. Tracking and basic insurance are included on most shipments.

⏱️ Dispatch Times

In-stock pieces: shipped within 3 business days.
Made-to-order or customized items: we will contact you via email with an estimated timeline before dispatch.

📨 Tracking & Insurance

Once your parcel has shipped, you'll receive an email with a Canada Post tracking number and insurance coverage details (up to $100 CAD). Additional insurance may be available for higher-value orders—please contact us before placing your order if you'd like to request this.

🌍 Customs, Duties & Import Fees

Orders shipped outside of Canada (including to the U.S.) may incur customs duties, import taxes, or handling fees upon arrival. These are the responsibility of the recipient and are not included in your shipping total at checkout. We accurately declare the contents and value of each order on required customs forms.